• Freeze Debt

Debt and Mental Health: How has the pandemic affected financial stress?

The unexpected pandemic that has taken over the world since the beginning of the year has had serious consequences for many of us.

Businesses have had to cut back on resources and make redundancies in order to survive, which in turn, has increased the amount of people who are lending and getting into debt. For many of us, the unprecedented introduction of lockdown and social distancing has shaken up day-to-day life, leading to mental health struggles as a result.

Those worried about the stability of their jobs as a result of the pandemic were given some relief when the government announced its furlough scheme - which guarantees any furloughed workers 80% of their salary for the affected months, paid for by the government as a way to retain jobs where possible.

Steph, 25, was placed on furlough before being made redundant:

“I was really worried when I found out that my job was at risk, but luckily, my employer acted quickly and ensured that I was placed onto the furlough scheme along with others at risk of losing their jobs.

Unfortunately, I did get made redundant this month, but feel grateful that I’ve received government support and a stable income. The time on furlough has given me the chance to focus on my job search, and I’ve managed to secure a job starting in August.”

Redundancy, reduced working hours or pay, or being placed on the government’s furlough scheme are just a few of the experiences made common by the pandemic, and have increased the amount of people seeking debt help.

According to This Is Money, approximately ‘8 million people have sought help with their debt during the coronavirus crisis.’

Head of Development at Freeze Debt, Harjit Moore, came up with the idea for a debt solution app after suffering from financial worries himself, and understands how those in debt might be feeling:

“The amount of people struggling with debt has spiked since the beginning of the pandemic. People are panicking about the state of the economy, job security, and how these things will affect their financial stability.

There is some comfort for people in knowing that many are in the same position, but it doesn’t take away from the fact that debt is highly stressful, and the added worry surrounding the state of the world certainly doesn’t help.”

Naturally along with debt can come poor mental health, and along with the anxiety of navigating the ‘new normal’ of life in a pandemic, even day-to-day life has become difficult for some to handle.

In May 2020, the Office for National Statistics claimed that 46.9% (25m) reported ‘high anxiety’ following the closure of pubs, cafes, bars and restaurants; wellbeing, work and household finances were the top three concerns for people of all impacts from the coronavirus, and happiness ratings between 27 March and 6 April were significantly lower for those who believed their financial situation would get a lot worse over the next 12 months, compared to those who believed it would stay the same or get better.

Jarryd, 24, found a debt solution through the Freeze Debt app, was vocal about his mental health struggles as a result of dealing with debt during the pandemic:

The debt during the pandemic has affected me massively mentally. I was struggling to find reasons to even move forward with life.”

Unfortunately, Jarryd’s case isn’t unusual, and many people are feeling the pressure of outstanding debt. Thoughts of hopelessness, guilt, shame, and failure are all associated with financial struggles, with many asking themselves questions such as:

“How can I provide for my family?”

“Why did I let my debt get this bad?”

“What did I do to deserve this?”

These questions alone can instigate fear and anxiety, leaving sufferers feeling overwhelmed and unsure of where to turn.

The effect of the COVID-19 on debt and mental health is worrying to say the least, and getting back on track following the pandemic will look different for everyone.

However, the rise of debt and mental health issues during the coronavirus crisis has changed our relationship with money, which going forward, can only be seen as a positive. Mobile Banking app, N26, surveyed 10,000 people, and of those, 65% have been putting aside more money in an attempt to build up a savings pot for tough times.

In addition to this, 73% of consumers said that they have adapted their financial priorities, with almost two-thirds claiming concerns about the economy being the reason for this.

Going forward, and if continued, these changes promote a sensible approach to finances that, in turn, could help reduce the amount of personal debt in the UK and further diminish mental health struggles caused by said debt.

For those struggling with debt and/or their mental health during these unprecedented and unsettling times, it’s important that help is sought, and there are plenty of services that offer free, non-judgemental, and confidential advice.

About Freeze Debt

Freeze Debt is the one-stop debt app where consumers can find an affordable debt solution based on their own personal circumstances.

So far, we’ve helped clear over £12m of debt, and helped many people begin their journey to a debt-free future.

Traditionally, debt solutions have been dealt with through uncomfortable telephone calls, which can fill those suffering with anxiety about being judged or blamed. For our consumers, the in-app chat function gives them the opportunity to speak to someone about their debt problem confidentially and without judgement.


Freeze Debt Ltd is registered in England and Wales. Registered Number 11842271. Incorporated in England and Wales, with company number 11842271 and having its registered office at Avenue Hq, 10-12 East Parade, Leeds, England, LS1 2BH

Jason Peter Bowen is Authorised to Act as an Insolvency Practitioner, in the UK, by the Insolvency Practitioners Association, IP Number 22150. Freeze Debt provides insolvency solutions to individuals throughout the UK.

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